Hanover parenting classes kick off


Our free Hanover parenting classes kicked off this week with “Parenting the Love and Logic Way” with our friends from Family-Child Resources.

Over six weeks, parents in attendance will learn tools to help them better raise responsible, respectful kids.

The goal? To love our kids so much that we’re willing to set limits. And to do so with sincere compassion and empathy. Logic happens when we allow our kids to make decisions and affordable mistakes.

In each class – held every Tuesday at our Hanover Center – the parents will learn a skill. They’re asked to experiment with the skill as homework. Each week will add another which builds off the previously-learned skill. The first week was putting an end to arguing, back talk and begging (something we think all parents know too well).

20160426_181859Our parents started off with a video that explained some tips for when you’re arguing with your child.

Step one: Go “brain dead.” The less your lips move, the more effective you become.

Step two: Simply repeat the same, calm, one-liner. “I know.” Don’t be angry, don’t be sarcastic. Give them very little ammunition.

Why’s this so important? Kids crave attention. So if you’re calm and give them little to work with, they’ll likely move on.

We also learned some great tips to help build a relationship like – at least once a day notice something special about them. Love them when they’re behaving not so lovable, and more!

It was a great start to the six-week program. Thanks to our parents for attending and to Patient Care Coordinator Hyacinth Gayle for organizing!


A look at who we serve during Minority Health Month

April is Minority Health Month and because we just published our annual report, I wanted to share some of our numbers with you.

In 2015, we served 21,304 patients at our five sites with a total of 68,717 visits.FFH-AnnualReport-2015_Final-Cover_03302016-231x300

Let’s break down those patients by race:

13,737 – White

3,794 – Unreported

3,671 – Black/African American

102 – Other

Of those patients, 57% identify as Hispanic or Latino. And 18% are best served in a language other than English. 55% of them live under the poverty line.

When looking at insurance, most of our patients have Medicaid – 11,565 of them to be exact. 4,457 are uninsured. 1,852 have Medicare, 3,101 have private insurance and 329 have public insurance.

Learn more about what we’ve been up to in 2015 and who we’ve served in our annual report.

Take a full look at our 2015 annual report here.

Patient benefits busy helping you

The Healthcare Marketplace may be closed, but that doesn’t mean our Patient Benefits staff isn’t here – ready and able – to help you year round. In fact, our patients still have options: Medicaid or HealthChoices and CHIP coverage.

Also, if you lose your insurance at any time, you may qualify for a special enrollment period to enroll in the Marketplace – which may be a better option than Cobra.

From Jan. 1 to March 31, our team has:

  • Assisted 460 clients
  • Done 199 enrollments
  • Enrolled 156 families
  • Had 3 rapid responses they attended to

Get friendly, in-person help to apply for insurance by calling our Patient Benefits Department at 717-846-5846, Option 6. Tammy, Arlene and Denise are here and ready to help.


Dr. Filer wins Women Leaders in Medicine Award


Our very own Dr. Wanda Filer has been a busy doctor lately.

You may remember that back in September she was named to be the president of the American Academy of Family Physicians. 

And today, she received a  2016 Women Leaders in Medicine Award from the American Medical Student Association (AMSA).

She was in Washington, D.C., today (Friday, April 1) to receive the award at the AMSA’s 66th Annual Convention & Exposition.

According to the AMSA (who received an “impressive” number of nominations this year:

To have been nominated is an honor: It represents the fact that one or more members personally identified you as a source of inspiration, leadership and support during their time in medical training.

AMSA says the nation’s oldest and largest independent association for physicians-in-training, created the award in 2007 “to recognize women physicians and educators who serve as role models and sources of inspiration for women who are currently in their medical training.”

Congrats, Dr. Filer! 

Get involved in our free programs in April


There’s so much going on this month that we can’t even! 

It’s nearly April and we’ve got a lot going on at Family First Health. Let’s get caught up on what’s coming soon.

All month: It’s time for our Eat Your Greens campaign! This time we’re focusing on sneaking fruits and veggies into each of your meals. Keep an eye on our Facebook, Twitter and Instagram all month as we include tips, tricks and more!

April 1 and 2: This weekend, we’re teaming up with the vision van to bring free eye exams to all York students and then Saturday in Delta to the entire community. It’s pretty awesome, and we’re very excited. Read today’s York Dispatch story on the event.

Also on April 1 and 2: Our Caring Together staff April 1st and April 2nd The Caring Together program will  be working a table at the Bears, Bikers and Mayhem event in Adams County. They’ll be doing some HIV testing and education on HIV/AIDS.

April 16: Our Caring Together staff and volunteers will be readying the Serenity Garden for spring!

April 18: Free advance directive workshops. No one wants to think about themselves or someone they love reaching the end of life. But it’s something we need to plan for – so we can receive the type of care we want to have. All adults should have a plan for a health care crisis. So join us Monday, April 18 from 8 to 10 a.m. at our George Street Center for a free workshop.

April 23: It’s Go Green in the City! Join us on Beaver Street in York for veggie and fruit stamping fun for the kids. We’ll also have some juice samples from our friends at Mr. Nice Guy Produce and Corner Cabinet. This is part of our Eat Your Greens campaign, which this month is focused on sneaking fruits and veggies into every meal! We’ll be there from 10 a.m. to 3 p.m.

April 26: Our Hanover parenting classes – “Parenting the love and logic way” kicks off. The classes run May 3, May 24, June 7, June 24 and July 5 at our Hanover Center. It’s run by us and Family-Child Resources. Reach out to our patient care coordinator Hyacinth Gayle at 632-9052 or email hgayle@familyfirsthealth.org.

April 29: Join us at Hauser Estates Winery in Adams County for A Toast to Good Health. We’ll be celebrating years of service to the Adams County community. Get your tickets online – they include wine, apps, free music and a fishbowl raffle.

April 30: This is a very busy day for Family First Health. We will be at the Hispanic American Center Hanover’s Kids Day with the Hanover Center staff. Some of our dental staff will be at the Colgate Van at the York YMCA. And other staffers will likely be at Leg Up Farm’s Family Fun Day.

May 3: Our Diabetes Prevention Program with the YMCA kicks off. It will run every Tuesday from May 3 to Aug. 16 and is FREE to Family First Health patients. Childcare will be provided at our George Street center. Call 843-7884 x 248 for more information. Learn more about the program here!

I think that’s it. Excuse me while I go hide somewhere because it’s going to be a BUSY MONTH of serving everyone and caring for you!


This will be your friendly development and marketing team come May.



Free vision screenings come to York County

We hear a lot of talk about making sure children are fed so they can focus in school. Same goes for making sure they’re taken care of when it comes to medical and dental appointments.

But one thing that might be under the radar is vision. As a child, I never had problems seeing the blackboard during class, but I often had headaches. So we got my vision checked just to be sure that wasn’t the case.

For some kids, maybe they don’t understand why they’re struggling in class. Maybe the misbehave in the back because they can’t see the board. And maybe they don’t know that it’s a sight problem.

And many people don’t have vision insurance for themselves – much less their kids. Let’s be honest, having vision insurance as an adult doesn’t really do much – since glasses and contacts are still costly and over what you get for your annual payments.

Thanks to Envolve, Family First Health is working to change this for many York County residents by bringing in a mobile vision van.

This van will visit Hannah Penn school on Friday, April 1 and will be at Delta/Peach Bottom Elementary on Saturday, April 2. In York, the visit will be for CHILDREN only. In Delta, for the entire community.

So what will happen? Everyone will undergo a free vision screening. If it’s determined from that screening that you need a more comprehensive eye exam, you’ll step onto the van where you’ll get that (also for free). And if you need glasses, you’ll pick out a frame and in three weeks your very own pair will arrive at home (also FREE).

So far, we’ve been getting some great support spreading the word and hope to keep our volunteer doctors busy the entire time they’re in York County. Please help us spread the word!

Talk to your doctor about your colon

March is  Colorectal Cancer Awareness Month so we’re going to be dropping knowledge like …

Jokes aside, colon cancer is often treatable if caught early. Many more lives could be saved by understanding risks, increasing screening rates and small lifestyle changes.

The American Cancer Society released some information about screenings to help healthcare providers identify who they need to reach out to – and the results are very interesting.


  • The rate of colon cancer in the U.S. is down 30 percent over the last decade. YAY.
  • More and more people are getting screened – 56 percent of people were screened in 2002, 65 percent in 2010. Another YAY.
  • And more people have insurance coverage for colon cancer screenings – making cost less of an issue. Hooray!
  • BUT it’s not enough. The American Cancer Society wants to get the screening rate to 80 percent by 2018. If they can do so, that’s 203,000 lives that will be saved by 2030.

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