Who’s WOWing whom this month?

wowcardDid you know that at Family First Health we have “WOW” cards?

It’s a chance for staff to nominate other employees who they see doing something the exemplify our guiding principals.

What are our principals you may ask:

“Patient Centered” – “Respectful” – “Serves Everyone” – “Fiscally Responsible” –  “ Continuous Improvement and Innovation” – “Integrity” – “Collaborative”

Not only does the employee, supervisor and CEO get to see who’s WOWing who in the office, but each month, a drawing done by HR will choose the winners of 3 $50 Giant gift cards.

Take a look at the winners for September and October.


Lori Garman – PCT, LPN – Hanover Center

Nominated by: Lisa Smith, CRNP – Hanover Center

Event that wowed Lisa: Lori went out of her way to call different pharmacies to find a medication at a cheaper price for a patient!!

Nelly Quiles – Medical Reception – Hannah Penn Center

Nominated by: Lois Stitely, Practice Manager – Hannah Penn Center

Event that wowed Lois: Nelly assisted a patient in a wheelchair who was leaning over while waiting for a bus by making pillows out of bubble wrap and drapes. Way to go!!!!

Kate Murphy – PCT, CMA – Gettysburg Center

Nominated by: Andrea Velasquez, PA-C – Gettysburg Center

Event that wowed Andrea: Kate has been a good support to the team and improving daily. Welcome aboard!


Patrisia Trejo-Armentilla – Patient Care Team, MA – GSC

Nominated by: Sheila Dupont, PCT Supervisor – GSC

Event that wowed Sheila: Patrisia ran the autoclave spore test while Ginny was out without having to be asked. Way to support the team!!

Joaquin Calles-Guzman – Medical Case Manager, Caring Together – GSC

Nominated by: Tanya Barr, MA, Clinical Care Coordinator, Caring Together – GSC

Event that wowed Tanya: Joaquin took time from his day, without notice, to help a new client and his wife with housing and insurance benefits. Their stress level significantly decreased after meeting with him. Thank you!!! 

Heather Gentzler – MA, Medical Reception Floater – Lewisberry Center

Nominated by: Jacintha Weinstein, PCT, LPN – Hannah Penn Center

Event that wowed Jacintha: A child ran out of the school-via HP exit. Heather ran after the child and got him back to the school, without incident.


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